These Terms & Conditions ("Terms") form a legally binding agreement between you ("User," "you," or "your") and DebriefAI ("Company," "we," "us," or "our") governing your access to and use of the DebriefAI desktop application, website, and all related services (collectively, the "Services").
By installing the App, creating an account, or using any part of the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Services.
You must be at least 18 years of age to use DebriefAI. By using the Services you represent and warrant that:
We reserve the right to terminate or suspend your account immediately if we have reason to believe you do not meet these requirements.
DebriefAI is a desktop application that captures audio during a job interview (with your knowledge and, where required, the consent of other parties), transcribes that audio, and generates an AI-powered coaching debrief to help you improve your interview performance. The Services include:
The Services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted availability or error-free operation.
To use the Services you must create an account using a valid email address or a supported third-party sign-in provider (e.g., Google). You are responsible for:
You may not share your account with any other person. One account per user. We reserve the right to terminate accounts that we determine are being shared.
This is the most important section. Recording laws vary by jurisdiction and violation can carry civil or criminal penalties. Read this carefully.
DebriefAI enables you to record audio from your microphone and the audio playing through your device (typically including the voices of other participants on a call). You are solely and entirely responsible for ensuring that your recording activity complies with all applicable laws, including but not limited to wiretapping laws, electronic surveillance laws, and recording consent laws in your jurisdiction and the jurisdiction of any other party being recorded.
Many jurisdictions require the consent of all parties to a conversation before it may be lawfully recorded ("all-party" or "two-party" consent jurisdictions). Examples include California (USA), Illinois (USA), and most European Union member states. You must understand and comply with the consent requirements that apply to you.
DebriefAI does not notify, disclose to, or obtain consent from any party other than you. The App has no mechanism to do so. This is a deliberate design decision to avoid disrupting interview flow, and it means the burden of compliance rests entirely with you.
We strongly recommend disclosing to any interviewer or other participant at the start of your session that the conversation may be recorded for personal coaching and professional development purposes. Many employers and recruiters will find this acceptable; some may not. It is your responsibility to seek their consent where required.
DebriefAI shall not be liable for any claim, damages, fines, penalties, or legal costs arising from your failure to obtain legally required consent to record. By using the App you indemnify and hold harmless DebriefAI and its officers, employees, and agents from any claim arising from your recording activity.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:
We reserve the right to investigate any suspected violation of these rules and to terminate accounts or take legal action where appropriate.
The debrief reports, scores, analysis, and coaching recommendations generated by DebriefAI are produced by artificial intelligence and are provided for informational and coaching purposes only. They do not constitute professional advice of any kind — legal, employment, psychological, or otherwise.
We make no warranty that the AI analysis is accurate, complete, or fit for any particular purpose. We are not liable for any decision you make based on the analysis.
New accounts receive access to a free tier that includes a limited number of interview sessions (the current limit is displayed within the App and on our website). Free tier sessions are lifetime allocations — they do not reset. Once the free allocation is exhausted, you must upgrade to continue using the Service.
The Pro tier provides unlimited sessions for a monthly subscription fee (the current price is displayed at checkout and on our website). By subscribing you authorise us to charge your payment method on a recurring monthly basis until you cancel.
You may cancel your Pro subscription at any time from within the App or by contacting support@debriefai.co. Cancellation takes effect at the end of your current billing period. You will retain Pro access until that date. We do not provide prorated refunds for partial billing periods.
All payments are non-refundable unless required by applicable law. If you believe you have been charged in error, contact us within 14 days of the charge and we will investigate.
We reserve the right to change subscription pricing. We will provide at least 30 days' advance notice of any price increase via email. Continued use of the Service after a price change constitutes acceptance of the new pricing.
The App, the Services, all underlying software, algorithms, models, code, design, trademarks, and brand assets are the exclusive property of DebriefAI or our licensors and are protected by applicable intellectual property laws. Nothing in these Terms grants you any ownership rights in the Services.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on your personal device solely for your own personal, non-commercial use.
You retain all rights to your interview audio, transcripts, and any information you input into the App. By using the Services you grant us a limited license to process your content solely as necessary to deliver the Services to you (i.e., transcription and analysis) and for no other purpose. We do not claim any ownership over your content.
If you submit feedback, suggestions, or bug reports to us, you grant us the right to use that feedback freely without any obligation to you.
Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read it carefully — it explains how we collect, use, store, and share your data, including your interview audio.
The Services integrate with third-party providers for authentication, payment processing, transcription, and AI analysis. Your use of those services is subject to their own terms and privacy policies, which we encourage you to review. We are not responsible for the practices, availability, or content of any third-party service.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY.
We do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses. We do not warrant the accuracy, completeness, or usefulness of any AI-generated analysis.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DEBRIEFAI, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) USD $50.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
You agree to defend, indemnify, and hold harmless DebriefAI and its officers, directors, employees, contractors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:
You may stop using the Services at any time. To delete your account, contact support@debriefai.co. Account deletion cancels any active subscription and removes your server-side data within 30 days.
We may suspend or terminate your account immediately and without notice if we determine, in our sole discretion, that:
We will provide reasonable advance notice where possible. On termination, your license to use the App ends immediately. Provisions of these Terms that by their nature should survive termination — including Sections 4, 6, 8, 11, 12, 15, and 16 — will continue in full force and effect.
We reserve the right to modify, suspend, or discontinue the Services (or any feature) at any time, with or without notice. We will make reasonable efforts to provide advance notice of significant changes. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Services.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or the Services shall first be submitted to good-faith negotiation by contacting us at legal@debriefai.co. If negotiation fails within 30 days, the dispute shall be resolved by binding arbitration conducted in English under the rules of the American Arbitration Association (AAA) Consumer Arbitration Rules. Arbitration will be conducted on an individual basis — class actions and class arbitrations are not permitted.
Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm. You waive any right to a jury trial.
If you are located in the European Union or United Kingdom, you may also have the right to bring proceedings before the courts of your country of domicile.
These Terms, together with the Privacy Policy and any other policies incorporated herein, constitute the entire agreement between you and DebriefAI regarding the Services and supersede all prior agreements or understandings.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorised representative of DebriefAI.
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
We are not liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, cyberattacks, acts of government, or third-party service outages.
We may revise these Terms at any time. When we make material changes, we will update the "Last updated" date and notify you by email or in-app notice at least 14 days before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services and may cancel your subscription if applicable.
For questions about these Terms:
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